- Knowledge transfer and information sharing fascinate me. I like to work with and lead creative teams to develop captivating and engaging knowledge-sharing content and platforms that are beneficial to the learner and the organization.
- A seasoned and results-oriented technology leader, progressing from business analysis, instructional design, consulting, technical writing, knowledge management, project management, and product management, culminating in leadership roles encompassing those disciplines.
- Creative and articulate team builder and coach; with demonstrated ability to influence, motivate and lead teams in exceeding objectives.
- Flexible and level-headed practice builder and positive change leader with the ability to lead multiple interdisciplinary functions across knowledge management, training delivery, product development, and product management organizations.
- Self-motivated, well-organized, and detail-oriented professional with the ability to communicate clearly and concisely, possessing balanced strengths in careful listening and taking decisive action.
- Technology experience in multiple industry verticals, including airline, hotel, and food service. Always up to the challenge of adding to that list. Experience working in international organizations with team members and customers around the world. Last and probably least… passable voice-over talent.
Experience: Head of Knowledge Management, Content Architect, Instructional Designer, Learning Champion, Training Director, Knowledge Management, eLearning Developer, Product Manager, Project Manager, LMS Administration
Tools: Storyline, Confluence, LearnUpon LMS, EduBrite LMS, Audacity, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, SharePoint, Atom, AsciiDocs, GIMP, Zoom, Teams
Expertise: Team Builder, Learning Program Development and Rollout, Formal/Informal Learning, eLearning/classroom/Mobile Learning, System Implementations, Learning Management Systems, Adult Learning Principles, Need Analysis, Requirements Analysis, Requirement Definition, Learning Paths, Knowledge Management, Assessment/Evaluation, Process Engineering, Estimation/Budgets, People Management, Content/Media Development, Contract Negotiation/Execution, Product/Leadership/Skills Training, Remote/Global Teams, Strategic Planning/Execution, Agile Instructional Design, Agile Leadership/Management, Event Planning & Management
Site Pictures – Taken by Jeff – Osaka, Japan countryside, Dublin, Ireland countryside

